“There is a pattern I have seen inside professional services firms for more than fifteen years.”

Brian Pia

Founder, ClearPoint Insights

Revenue grows. The team expands.

The pipeline stays full. And yet the bottom line does not reflect the activity. Margin is thinner than it should be — and the people running the business cannot easily explain why.

The gap is not random. It is structural.

It appears in the same four or five places, with a consistency that stopped surprising me a long time ago.  It is findable. It is quantifiable. And once it is mapped, it is almost always correctable.

ClearPoint Insights exists to do that mapping — specifically, quickly, and with a written output the business can act on immediately.

About

Why we exist

If you have ever looked at a strong revenue quarter and felt quietly unsettled by what the margin line was telling you — I understand that feeling precisely. Not because I have studied it. Because I have experienced it.

I founded and ran two professional services firms — with full P&L accountability and all commercial decision-making authority from day one. I also spent years advising enterprise organisations on how to build commercially disciplined operations. That experience is not background. It is the diagnostic.

I have sat where my clients sit. I have made the pricing decisions that looked right at the time and discovered later what they cost. I have absorbed delivery overruns to protect client relationships and watched the margin disappear quietly from the quarterly numbers. I understand the difference between a firm's revenue story and its profit story because I have lived both sides of that gap personally.

Before founding ClearPoint Insights in the Netherlands, I sat with IT services founders and executives in the US market and mapped exactly where their profit was going — identifying structural margin gaps across pricing, delivery, utilisation, and client structure. In every case, the financial value of identified recoverable margin materially exceeded the diagnostic fee.

I work exclusively in IT services and systems integration. That focus is deliberate. I know where to look before the first conversation ends.

Most advisory firms understand IT services from the outside. ClearPoint Insights understands it from the inside — because the founder has run professional services firms personally, made the commercial decisions that determine whether margin holds or disappears, and seen the same structural patterns repeat across firms of your size.

That is not a credential.
It is a different kind of diagnostic.

The framework is proprietary. The methodology is structured. The output is written, benchmarked against sector data from comparable IT services firms, and delivered in two to three weeks at a fixed fee. Every finding is specific to your firm — not a general observation about the sector dressed up as insight.

You work with the founder throughout. The report lands as a directive, not a presentation of options. The action plan is prioritised by financial impact — so you know exactly what to address first, second, and third.

That is what makes it different.

Principal-led and AI-augmented

The practice is principal-led, AI-augmented, and deliberately structured so that every engagement receives the same analytical depth regardless of how many are running in parallel. Engagements that can be conducted remotely are conducted remotely. Growth is pursued when it compounds the quality of the diagnostic — not for its own sake.

Commercial and values choice

That is a commercial choice and a values one. A practice that prioritises fit and rigour over pipeline volume makes better decisions for clients, builds a stronger proprietary dataset, and creates a more defensible market position over time. The goal is not to be the largest diagnostic practice in the Netherlands. It is to be the most credible one.

Minimal environmental footprint

ClearPoint Insights operates with a minimal environmental footprint — remote-first delivery, no unnecessary travel, and a model that does not require physical expansion to grow in value.

Available across the Netherlands

The diagnostic starts with a conversation.

No pitch. No deck. A direct conversation about where the margin gap typically sits in firms at your stage — and whether a diagnostic makes sense.

Book a 20-minute conversation